REPUTATION MANAGEMENT

kEEP TRACK OF YOUR ONLINE REPUPTATION

What kind of reputation does your home service company have? More importantly, what does the reputation of your company look like online? You can have great word-of-mouth representation, but if your company is not shown online, it may be a challenge for you to get new customers. That’s why it is so important to have a great strategy for ensuring your brand is represented in the best way possible.

At Aletheia Digital, we can help you keep up with what customers are saying about you on social media, blogs and review sites. These days, customers are more likely to utilize your business if you have proven success with other clients. If they see multiple reviews saying how great of a job you or your company did, they will be more inclined to trust you to perform home services for them. We will also be able to give you regular, actionable reports to help improve your presence and maintain your integrity. These reports will be based on reviews and other important aspects that will show us what areas need improving, helping us to create the perfect plan for keeping your reputation higher and your SEO top-of-line.

The more reviews you get, the higher you rank on search engines!

Another important aspect of brand management is how your ads are placed. For example, you probably would not want your home service ads to be shown right next to another ad that could be offensive to others. If this happened, customers might feel a sense of distrust towards your company, even if you are not the one that sent out the off-putting ad. You might also want your ads to show up in certain places where a customer might be looking for a service you provide. For example, if you are a roofer, it would be good for your ad to be shown on supplier or distributor sites for roofing products.

Our team will be able to identify tactics that best serve you and your business, ensuring that your company is advertised in a way that builds trust and brand loyalty with your customers.

Ensuring your online listings are consistent throughout the internet is also an important aspect of reputation management. An inaccurate NAP (Name, Address and Phone Number) can cause a customer to call a wrong number, go to a wrong address, or even go to the wrong business, ultimately causing you to lose the sale. From a marketing perspective, an inconsistent listing can also cause you to rank lower on search engines, or worse, cause a search engine to not be able to find your site at all. How can you ensure that your business’ NAP score is high?

Using our marketing tools, we will be able to run a NAP score on your company and keep track of all of your business listings at once. If we see a discrepancy that can cause your score to lower, no worries! We can adjust that in a timely manner to ensure it does not negatively impact your business. Our products will keep track of your company 24/7 to ensure your home service company is shown the way that it should be.