LeadHunter Best Practices

Whisper Messages Enabled

We enable Whisper Messages so your team knows when it’s a LeadHunter call.

Avoid Call Trees

Avoid call trees - they slow down the process and frustrate prospects. A direct live answer helps you capture the lead before they hang up.

Live Answer Numbers

Forward all LeadHunter calls to live answer numbers to connect faster with prospects.

Introduce yourself first, then immediately identify the customer’s need.

Example: “Dan’s Roofing, this is Dan. I understand you need help with your roof. Are you looking for a repair or replacement today?”

Collect Contact Info Early

After confirming the service, collect contact information early:

Example: “Great. Before we continue, may I get your information in case we get disconnected?”

Transfer
Details May Be Available

You may hear: “I have John Smith on the line, and he’s looking for a roof replacement.”

Services May
Already Be Verified

LeadHunter may have already verified the service details. Be patient—customers may not want to repeat themselves.

Connection May Already Be Established

In some cases, we’ll call the customer on your behalf and then connect you. If they seem unsure, clarify right away who you are and that you’re ready to help.

Qualified Leads

Every call is reviewed for quality, so you’re only charged for real leads.

Clear Tracking

Our tagging system makes it easy to see outcomes at a glance.

Add Custom Tags

You’ll receive login credentials and training to:
• Listen to recorded calls

• Review call tags and outcomes

• Add your own tags for internal tracking

Measure Results

This helps you measure results and see exactly which booked calls come from LeadHunter.

If you use a third-party answering service, share these best practices with them to keep results consistent.